The Mercure Bournemouth Queens Hotel made our job very much easier
We have just returned from a operating a Christmas coach holiday to The Mercure Bournemouth Queens Hotel. We have stayed in many hotels throughout the world on a personal basis. This was our first time as driver and courier with a large group of people. The Mercure Bournemouth Queens Hotel made our job very much easier, we found everyone from the maids/bar/restaurant and management staff to be excellent, all very helpful, friendly and understanding of our customers needs. (And ours of course) The food provided is amongst the best we have had. The chef and his crew did a magnificent job over Christmas. The entertainment laid on was enjoyed very much by all. Thank you to all of you for your quality of service provided. Happy New Year..