Hotel Information
Welcome to the Queens Hotel & Spa. Whether you are yet to arrive or already comfortably settled in, you can find a host of useful information here about the hotel's amenities, the bar and restaurant, the spa and even about Bournemouth itself. Just click on any item on the list below to find out more. And if you can't find what you're looking for, Come and chat to our reception team, we are here to help!
Check in and check out times are 11:00 and 15:00 respectively. Guests cannot be checked in before 13:00 but may check in before 15:00 at a cost of £10 ph. If you would like to keep your room for a later check out, you are very welcome to do so for a maximum of 2hrs (up to 13:00) at an extra £10 per hour. Just ask at reception and one of our team will be pleased to arrange this for you.
There are a limited number of car parking spaces in the hotel grounds and these are on a 'first come, first served' basis. The hotel parking fee is £15.00 per day. Blue badge holders may request a reserved space - please let our reception team know if this is a requirement before you arrive. There is free parking between 17:00 and 09:00 in the roads around the hotel. Please be aware that these spaces are in particularly high demand in the high season months.
A full buffet breakfast is served between 06:30 and 10:00 on weekdays and between 06:30 and 10:30 on weekends. A comprehensive selection of delicious food is available to suit every taste, from fresh fruit, croissants and cereals to a full selection of locally sourced hot food for those who enjoy a Full English Breakfast. Fruit juices, teas and coffee will complement and complete a great start to your day.
​DINNER: Served in the Queens restaurant from 18:00 until 21:00, it’s time to relax, time to celebrate, time to enjoy the company of family and friends. Our dinner menu has been designed and created by our talented head chef and his dedicated team to bring you a delicious, tempting selection of dishes to delight every palette.
Our skilled bar staff are on hand from 9:30 until 23:00 to serve an extensive selection of beverages from expertly crafted cocktails and refreshing mocktails to premium beers and fine wines. For those seeking something lighter, a range of teas and coffees is also available. A carefully curated bar food menu is served daily, offering a variety of quality dishes to complement your drink of choice.
LUNCH: Join us for lunch between 11:00 and 18:00 in our Bar or out in the gardens if the sun’s shining! From flavour-packed dishes to fresh, tasty sandwiches, our menu has something to keep you going 'til dinner.
AFTERNOON TEA: We’d love to serve you! Just make sure to pre-book at least 24 hours in advance so we can prepare something special. Have you tried our incredible homemade scones? Cream then Jam is how it’s done in Dorset, but we won’t judge.
Hotel guests are very welcome to use our SPA facilities, available to guests between 08:00 and 20:00 every day, Please ensure that all children are always accompanied by a competent swimmer and that, for the safety of yourself and others, you adhere to the pool rules as displayed in the pool area.
Free high speed wi-fi is available throughout the hotel for all guests and visitors. There is no password - simply enter your details to gain access.
With access to all the usual channels, the TV in your room can provide all the entertainment you need for a comfy, relaxing night in. All rooms are fitted with new, sleek flat screen TVs.
If you would like a morning newspaper, please ask at reception and they will be pleased to organise this for you. Please pre-order upon check-in
Please choose your Breakfast, Lunch or Dinner meal to be sent to your room from 08:00 to 21:00
We partner with an external dry-cleaning company to ensure you have clean clothes when you need them most. To make the most of this service, please speak to a member of our reception team who will be very happy to organise this for you. They will then contact you once your items are cleaned and ready for you.
We understand that being comfortable when you are getting ready to go to bed is one of the most important things in getting a good night’s sleep. That’s why, if you need any extra pillows or blankets, just ask our reception team and we will get it delivered in minutes.
We know the summer months in the south can get very hot and so, for your comfort and convenience, all of our rooms are fitted with air conditioning units that have wall-mounted remote controls. If you are experiencing any difficulties setting your preferred temperature, just let reception know how we can help.
Need to drop off some bags before you check in, or leave them with us for a short time after you have checked out? Speak to a member of our reception team who will safely store your luggage until it is time to check in or leave for home.
Junior Suite:
Why not treat yourself and upgrade to one of our stunning junior suites... Enjoy the additional luxuries such as robes, slippers, a fridge filled with complimentary drinks and snacks, and a Nespresso coffee machine. It’s the little extras that make you feel special.
From toothbrushes, to shower caps, we keep a useful selection of travel essentials for your convenience. We know how frustrating it can be when you get to a hotel and you realise that you have forgotten your shaving kit- so if you find yourself in this situation, pop down to the desk and let them know what you need and they will be more than happy to assist you.
Bournemouth’s train and bus station is just a 15-minute walk from our hotel, serving direct links to key destinations such as London, Birmingham, Oxford, and Manchester. Bournemouth Airport is a 20-minute drive away with regular flights to multiple European destinations including weekly flights to Dublin and Edinburgh. If you require a taxi, please speak to a member of our reception team who will be happy to book one for you.
At The Queens Hotel & Spa we are lucky to be situated where we are; a short five-minute walk down to the seafront, and because we are a little bit further away from the pier, the beach is lovely and quiet, giving you and your family space to enjoy the seaside!
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​The outstanding beauty of the area isn’t limited to just our fine yellow sands, it also includes the New Forest which can be reached within about a fifteen-minute drive from Bournemouth. Take a picnic and watch the ponies gently strolling past or take dips in the rivers to cool off. There are some good shops and cafes too, with Burley being a great destination to begin exploring the area.
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In Bournemouth itself, there are plenty of excellent tapas bars and restaurants as well as pubs, wine bars and nightclubs. But if you fancy getting out and seeing some of the best that Bournemouth has to offer, here's a really useful link to help you plan some terrific activities whilst you are staying with us: THINGS TO DO